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Design Studio 3.0 Manual
  • Go to Ketra
Troubleshooting
  • Getting Started
    • Design Studio Overview
    • Key Concepts
    • Installing the Software
    • Managing Accounts
  • Commissioning an Installation
    • Commissioning Workflow
    • Creating an Installation
    • Managing N4 Hubs
    • Building Groups
    • Adding Devices
    • Dividing Linear Runs Into Groups
    • Using the Color Picker
    • Managing Lighting Power-Restore States
    • Building Scenes
    • Building Shows
    • Programming Ketra Keypads
    • Enabling Sensor Control
    • Enabling Emergency Lighting
    • Integrating Third-Party Lighting
    • All Analog Integration Profiles
    • DMX Integration
    • Integrating with Lutron
    • Publishing: Saving Configurations to Devices
  • Maintaining an Installation
    • Collaborating with Other Users
    • Accessing Remotely
    • Updating Firmware
    • Other Operations
  • Saving Your Progress
    • Two Ways to Save
  • Troubleshooting
    • Troubleshooting an Installation
    • Device Troubleshooting
  • Appendices
    • Appendix A: Integrating Ketra Products into HomeWorks QS Systems
    • Appendix B: DMX Control Support with Ketra
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      1. Design Studio 3.0 Manual
      2. Troubleshooting
      • Getting Started
        • Design Studio Overview
        • Key Concepts
        • Installing the Software
        • Managing Accounts
      • Commissioning an Installation
        • Commissioning Workflow
        • Creating an Installation
        • Managing N4 Hubs
        • Building Groups
        • Adding Devices
        • Dividing Linear Runs Into Groups
        • Using the Color Picker
        • Managing Lighting Power-Restore States
        • Building Scenes
        • Building Shows
        • Programming Ketra Keypads
        • Enabling Sensor Control
        • Enabling Emergency Lighting
        • Integrating Third-Party Lighting
        • All Analog Integration Profiles
        • DMX Integration
        • Integrating with Lutron
        • Publishing: Saving Configurations to Devices
      • Maintaining an Installation
        • Collaborating with Other Users
        • Accessing Remotely
        • Updating Firmware
        • Other Operations
      • Saving Your Progress
        • Two Ways to Save
      • Troubleshooting
        • Troubleshooting an Installation
        • Device Troubleshooting
      • Appendices
        • Appendix A: Integrating Ketra Products into HomeWorks QS Systems
        • Appendix B: DMX Control Support with Ketra

      Troubleshooting

      Troubleshooting an Installation

      • Trouble Accessing an Installation

      Device Troubleshooting

      • Running Diagnostics
      • Replacing a Malfunctioning Device
      • Recovering an Unresponsive Device
      • Deleting a Malfunctioning Device
      Ketra Design Studio 3.0
      • Go to Ketra